First off, I’m fine nothing major, but I contracted a nasty case of poison oak in California a week ago which has spread to all my lower extremities and has my left leg swollen as if I’d run 100 miles. I’m quite allergic and since it wasn’t improving I made the venture into the wide world of Chilean healthcare for a little assistance.
First off I was relieved to learn that the Chilean healthcare system is quite good. The network of pharmacies is wide, but while one can get many things over the counter, corticosteriods are not one. So my choice was a ‘hospital’ or a ‘clinica’ to get a prescription. Hospitals are government subsidized facilities while clinics are privately run (and often better), so I opted for the Clinica Davila near downtown Santiago. My traveler insurance doesn’t cover small medical visits, so that was of no use, so it was all going to be out of pocket.
I walked in the main doors of the clinic and up to the front desk, where it became apparent I’d be doing my transactions in Spanish, I wanted to practice and what a way to learn. I was sent to a check-in desk where I was able to get my name on the list for a doctor consult, then came the fun adventure of getting my information in the system as a foreigner without insurance. The guy at the payment desk had a little trouble, but we figured it out, $45 later, then came the wait to be called in to see the doctor. An hour later I was called in; the doctora examined me, we navigated my issues with my limited Spanish, she looked at my leg and prescribed an antibiotic and a steroid and off I went.
I stopped in at the local Ahunada farmacia and picked up my meds without issue ($18). In total the process took about 3h, but if I didn’t speak any Spanish I’m not sure how I would have done it. So just a word of warning, that while the healthcare in Chile is wonderful and very available, finding English speakers is a tough task and be ready to fumble your way through the process if you don’t speak Spanish. Here’s to hoping the swelling goes down quickly and I can get back to normal. It’s been a rough start to 2017, full of all kinds of learning experiences.